How Gamuda Uses Interconnected Digital Tools to Drive Data Transparency in Building Maintenance

Elevating Maintenance with Interconnected Data

The foundation of this transformation is the use of QR codes and NFC tags to digitally manage building assets. From elevators to HVAC systems, each asset is now equipped with both a QR code and NFC tag, allowing maintenance teams to scan or tap for instant access to critical information. Scheduled tasks, past service records, and real-time updates are now easily accessible through ACC, simplifying workflows and improving response times.

Gamuda’s implementation of ACC has already delivered tangible results at key sites such as Twentyfive7 and the renowned Kota Permai Golf Club. At these locations, the use of QR codes and NFC tags has streamlined maintenance processes, allowing for more efficient management of assets. By integrating these technologies into daily operations, the QSHE team has not only reduced the margin for error but has also created a scalable solution that can be replicated across various asset classes.

Eliminating Data Loss and Enhancing Data Transparency

Before adopting ACC as a common data environment, Gamuda faced a challenge that’s all too common in the industry: data loss due to inefficient, outdated systems like disparate spreadsheets that does not support more robust functionalities such as one-click approval workflows and notification system. Without a centralized system in place, critical information would slip through the cracks, leading to delays and inaccuracies in maintenance schedules.

With this new system, the QSHE team can track progress and organise data easily.

Today, that’s no longer the case. By shifting to our customised system, the team has eliminated data loss and greatly enhanced data transparency. Now, every action, update, and report is logged in real time, creating a clear and reliable digital trail that ensures everyone involved—from maintenance teams to management—has access to the same up-to-date information. This transparency is key not only for improving internal accountability but also for optimizing decision-making and operational efficiency.

This kind of digital shift is crucial not just for Gamuda but for the broader industry, where data integrity and visibility are becoming central to driving long-term asset performance and sustainability.

Empowering the Workforce via Regular Upskilling

The QSHE team has developed comprehensive training programs to help their workforce understand and maximize the potential of this new and innovative system. These programs ensure that maintenance personnel are comfortable with the technology and can integrate it into their daily routines without disruption.

Pictured: One of the many training sessions by the Gamuda Land QSHE team to adopt and encourage digital processes.

For the industry at large, Gamuda’s approach highlights the importance of investing in people as much as in technology. By empowering teams with the right tools and training, companies can not only improve their operations but also foster a culture of continuous improvement and innovation.

These early successes are a testament to how digital innovations can bring immediate, real-world benefits. Looking ahead, Gamuda plans to extend its use of ACC, QR codes, and NFC tags to larger townships, including our crowd-favourite waterpark, Splashmania.

Setting the Industry Standard

In a sector where efficiency, reliability, and sustainability are key, Gamuda’s vision of interconnected, data-driven processes is paving the way for a future where technology not only enhances operations but also reinforces trust and accountability. This commitment to transparency and innovation will continue to shape the industry, underscoring Gamuda’s role as a leader in building a connected, intelligent, and sustainable future.

Gamuda’s Group Chief Digital Officer, John Lim, was featured at Autodesk University 2024 as a keynote speaker.

By creating a digital ecosystem where data flows seamlessly between assets, systems, and people, Gamuda is building a foundation for smarter, more responsive environments that benefit everyone involved—from the maintenance team to the end users.

This article is contributed by:

Related Posts

The Articles

Search